We are now hiring computer repair technicians to work in our phone sales & support department!
I’m looking for two types of people:
I am looking for someone who is passionate about computers. Not the creepy kind of lock-yourself-in-a-room-for-days kind of passionate, ewww. I want someone who spends hours working out a problem you just know is possible to solve, but no one has before. Sort of like that guy in Good Will Hunting, just computers, not math. You may or may not have any formal training, or certifications, and you may have never held a job in computers, that’s cool with me. You should be the person that drove the unfortunate computer lab teacher nuts. You can also remember your first computer better than your first kiss, assuming that’s happened, if not, keep on trucking’ he/she’s out there!
If you’re not a computer genius, but you’re pretty damn good, I want to talk to you too. In this case you’re the go to person for all of your friends and family when things just don’t work right. You’ve had to work on wireless networks, build computers and remove malware. All the while you thought, “Man, I should charge for this.” You may not be able to build a robot out of toothpicks and an old coke can, but you can use Google to find any answer. You should also be able to speak in normal everyday language to describe how email works, or why adding more RAM to a computer is never a bad choice.
In either case you should not be afraid of sales. Let’s get real for a second. The world revolves around sales. The entire world economy is based on selling sh$%t to people. You won’t be expected to sell things to people they don’t need, or recommend a “product of the week” you wouldn’t even use if it came as a free prize in a cracker jack box. You’ll be expected to recommend services and products you and your family would use everyday. Such as RAM, Windows 7, a wireless router, or a back up solution.
Basically if you can fix computers, maybe even a Mac, I want to hire you. Here’s the catch though, I want you to be able to do it all remotely from our office in Sacramento. You’ll also have to have enough of a personality that you can make customer’s smile. You know when you met your girlfriend’s/boyfriend’s parents the first time? I want you to be like that, everyday. That ain’t easy.
Pre-requisites / Qualifications:
Looking for a Computer Technician who can:
- Hunt and kill Malware
- Install Windows, and drivers (even those hard to get drivers for a graphics card made by a guy who lives in a hut in small village in indonesia.)
- Fix odd little problems like email not sending, or iTunes won't update Lady Gaga tracks (really, don't we all know iTunes objects on moral grounds?)
- Install wireless networks
- Troubleshoot software issues, even if you've never used the odd piece of software some dentist office relies on everyday.
- Basically do all the stuff your relatives ask you to do for free on Thanksgiving
- Can use Google to answer just about any question